100% Satisfaction Guarantee

We’re committed to bringing your memories to life with our PopCarves. We want you to be completely thrilled with your custom 3D photo artwork. If you’re not fully satisfied, we offer a comprehensive satisfaction guarantee.

Here’s our promise to you:

1. If you’re not completely happy with your PopCarve, contact us within 30 days of receiving your order.

2. We’ll offer you two options:

a) We’ll remake your PopCarve to your satisfaction, at no additional cost to you.

b) We’ll provide a full refund of your purchase price (excluding shipping costs).

3. There’s no need to return the original PopCarve to us. We trust your feedback and want you to keep your artwork.

4. If you choose the refund option, we’ll process it within 5-7 business days to your original method of payment

We’re dedicated to preserving your memories in the best way possible. If you have any questions about our guarantee or if there’s anything we can do to improve your experience, please don’t hesitate to contact our customer service team.

Your satisfaction and your memories are our top priorities.